EFFECTIVE DATE: 8/21/2025

LAST UPDATED: 10/09/2025

1. INTRODUCTION

Extra Mile Home Repairs (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through phone, email, or SMS text messaging.

By using our website or services, you agree to the collection and use of information as described in this policy.

2. INFORMATION WE COLLECT

Any information collected will not be shared with third parties for promotional purposes. We will not sell or rent your personal data. By texting us, you agree to receive customer service text messages from Extra Mile Home Repairs & Remodeling.

Recipients have the right to opt out of receiving future communications at any time.

● To stop receiving text messages, text STOP to 417-862-5400.

● For help, text HELP to 417-862-5400 or contact us at [email protected] or call 417-862-5400 .

● Message frequency may vary.

● Message and data rates may apply.

We may collect the following types of information:

A. PERSONAL INFORMATION YOU PROVIDE

● Name

● Email address

● Phone number

● Billing & shipping address

● Payment information (if applicable)

● Account login credentials (if applicable)

● Other personal information you choose to share

B. AUTOMATICALLY COLLECTED INFORMATION

When you visit our website or use our services, we may automatically collect:

● IP address

● Device information (browser type, operating system)

● Usage data (pages visited, time spent, links clicked)

● Cookies & tracking technologies

C. INFORMATION FROM THIRD PARTIES

● Social media information (if you interact with us via social platforms)

● Marketing partner data

● Publicly available information

3. HOW WE USE YOUR INFORMATION

We may use your information for purposes such as:

● Providing and improving our services

● Processing transactions and payments

● Responding to inquiries and customer service requests

● Sending service-related or transactional communications (including SMS, where permitted by law)

● Sending marketing and promotional communications (only with prior consent where required)

● Enhancing website security and fraud prevention

● Complying with legal obligations

4. SHARING YOUR INFORMATION

We do not sell your personal information. However, we may share your data with:

● Service providers who assist with business operations (e.g., payment processors, hosting providers)

● Legal authorities if required by law or to protect our rights

● Business partners for joint promotions (only if applicable and with your explicit consent)

● Affiliates & subsidiaries within our corporate group

No mobile opt-in data, or personal information will be shared with third parties for promotional or marketing purposes.

5. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have certain privacy rights, including:

● Access & Correction: You can request access to the personal data we hold about you and request corrections.

● Data Deletion: You can request that we delete your personal information (subject to legal exceptions).

● Opt-Out of Marketing: You can unsubscribe from marketing emails anytime or text STOP to 417-862-5400 to opt out of SMS marketing.

● Do Not Track Requests: Some browsers allow you to send “Do Not Track” signals; however, our website may not respond to these signals.

● To exercise your privacy rights, contact us at: [email protected] or call 417-862-5400